Customer Service Representative Jobs

- Permanent Position
- Homebush Location
- Great opportunity and well known company

About your new employer
Our client’s focus is based on high-quality and have an extensive understanding of construction disciplines. They specialise in commercial, insurance building and restoration throughout Australia. Due to growth within the team, they are currently seeking an experienced Client Services Coordinator to join this friendly team.

About your new job
As the CSO you will report directly to the Client Services Manager to support the business with their day-to-day tasks. Your role will include but not be limited to –

•Managing inbound and outbound calls
•Manage emails and respond as required
•Processing new job requests, contracts and liaising internally as required
•Coordinate communication between various departments, schedule meetings, distribute reports and keep all parties informed of general operations and business requirements
•Liaise with various stakeholders such as trades supervisors, customers, and clients
•Data entry of job notes, business communications and the like
•Creating Purchase orders and invoices

About you!
•You will have excellent communication, organizational, scheduling, and time management skills
•Previous experience in an administrative/customer service-based role
•Ability to maintain confidentiality
•You will have great attention to detail with the ability to solve problems, be analytical, and be a strategic thinker
•Competent in MS office including Excel, Word, and email
•Experience in Construction and/or Insurance would be a benefit but not a must

What’s in it for you?
•A Permanent opportunity with a friendly and supportive team
•Parking available on site
•Work from home options available
•You will work for a reputable brand well known in the industry

If this opportunity sounds right for you please click the Apply Now button and an experienced consultant may call you to discuss further.