Helpdesk Support (Level 1) Jobs

- Offering up to $70k + Super
- Western Sydney location - Onsite parking provided
- Opportunity for career growth and development

About your new employer:

West Technology has partnered with a well known company that is doing some great things in the Sydney market. With global consumer products, they are led by a friendly and motivated management team. As they are fast growing, right now is an amazing time to join the business.

About your new role:

This is an opportunity for motivated entry-level helpdesk officer to join the team. This person will be responsible for administrative duties with the primary objective to act as the first point of contact for internal customers.

Some of the key tasks will include:
•Acting as the first point of contact for internal customer support
•Logging support requests
•Ensuring SLAs are being met
•Resolve tickets at the first point of contact where possible
•Escalating issues to appropriate team member

About you:
•Self-directed and motivated with time management skills
•1-2 years of support experience required
•Flexibility and adaptability to change
•Sound written and verbal communication
•Intermediate to advanced MS Office ability
•Comfortable with challenges and ambiguity

Please note that we are unable to consider applicants who are not Australian Citizens or Permanent residents for this role.

What's in it for you?
•Temporary to permanent opportunity
•An opportunity to develop and grow yourself within a great company
•Modern offices with on site parking provided
•Great staff culture
•Eastern Creek location
•Exposure to an impressive tech stack
•Up to $70k + Super

Sound interesting and feeling up to the challenge? Contact Brandon Batros for a further discussion around this opportunity or apply below.

P: 02 9689 8988
E: brandonbatros@westrecruitment.com.au