Level 2 IT Support Officer Jobs

- Attractive salary package and benefits
- Western Sydney Location
- Hybrid working environment

About the company!
West Technology is partnering with a truly global employer that is known for being innovative and forward-thinking. This business has some exciting growth plans underpinned by a transformation program that will set this company up for ongoing success as well as offer its people unlimited career opportunities. With such a growth mandate coupled with impressive employee benefits, now is an excellent time to join the team.

About the role!
Due to sustained growth, an opportunity has been created for a motivated, up-and-coming Level 2 IT Support Technician.

Some of the key tasks will include:
•50% office IT support work- 50% in the field (Sydney Metro area)
•Providing level 2 technical support;
•Conduct scheduled onsite visits;
•Complete escalated support tasks;
•Update clients on the progress of issues;
•Autonomous work - organize your own day.

About YOU!
•Very approachable and excellent at interacting with people;
•Great time management skills;
•Friendly and outgoing nature;
•2-3 years of IT helpdesk experience;
•Knowledge and experience with Citrix and Active Directory;
•MSP background is highly regarded;
•Field service experience is ideal but not mandatory;
•Experience in Level 1 and 2 IT Support.

The Benefits
•Full-time position offering up to $80k base + super;
•Inclusion in the annual bonus program;
•Global employer offering career opportunities;
•Friendly and supportive management team.

If this sounds like the opportunity you have been waiting for, please apply through the link or reach out to discuss any queries to Lorena Bugden on 0452 662 630