Operations Administrator Jobs

- Located in Smeaton Grange
- Immediate start available
- Great company culture

Your new employer
Your new employer is a major transport company that supports people all across regional NSW and the greater Sydney region. The business has been around for almost 75 years and employs over 250 people.

Your new role
The role of Operations Administrator is a diverse and engaging role that provides operational and administrative support to the Operations team, including; responding to, investigating, and resolving customer feedback while following company policies as well as assisting team members.

Responsibilities include:
Operational functions such as reporting
Assisting with customer enquiries
Managing customer issues and complaints
Investigating incidents
Assisting with reception and admin related functions
Your experience
To be successful you will need to have previous experience in customer service and a genuine desire to support others. This role will involve a significant amount of customer interaction via phone and email so you need to be comfortable dealing with the public.

If you have had prior experience investigating complaints and incidents this will be highly regarded.

What next?
If you are keen to take on this role please apply now. If you have any questions please call Rachel Patton on 02 9689 8910.